More than an introduction to the IT field, this course serves as a direct entry into the market, providing students with competencies across a broad range of Information and Communications Technology (ICT) contexts: from hardware and software knowledge to basic networking, website and database development, programming and general IT support.
Certificate IV In Information Technology
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More than an introduction to the IT field, this course serves as a direct entry into the market, providing students with competencies across a broad range of Information and Communications Technology (ICT) contexts: from hardware and software knowledge to basic networking, website and database development, programming and general IT support.
Job roles related to this course:
- IT Technician/Customer Support
- Information Systems
- Operator/Administrator
- User Support Technician
- Network Operations Technician
Skills you will be developing:
- Troubleshooting and running diagnostic tests
- Providing solutions to hardware or software faults
- Selecting, installing and using computer software
- Hardware products based on analysis of technical needs
- Producing documents
- Liaising with clients
- Consulting with end users to determine requirement sign-off